COOL BLEW PLUMBING, HEATING AND A/C HAS BEEN IN BUSINESS SINCE JUNE 2002.
ROBERT PROCTOR FOUNDING OWNER HAS AN ELECTRICAL ENGINEER BACKGROUND IN THE US AIR FORCE. HE HAS OVER 20 YEARS EXPERIENCE IN SERVICE AND REPAIR BUSINESS. HE RAN ONE OF THE LARGEST PLUMBING, HEATING AND A/C COMPANIES IN ARIZONA FOR OVER 3 YEARS. ROBERT PUT CUSTOMER SERVICE AS PRIORITY ONE AND GREW THE BUSINESS TO NEW HEIGHTS BEFORE HE LEFT. IN THIS THREE-YEAR SPAN THE SERVICE TRUCK NUMBERS GREW FROM 7 TO 20. SEEING THE BENEFITS OF BEING IN BUSINESS FOR YOURSELF, ROBERT STARTED HIS OWN COMPANY - COOL BLEW, PLUMBING, HEATING AND A/C.
TIM PALMER – CO-OWNER JOINED US WITH OVER 20 YEARS HVAC EXPERIENCE AND COMMERCIAL HVAC EXPERIENCE. HE WORKED FOR ONE OF THE WEST SIDE’S LARGEST HVAC COMPANIES FOR OVER 10 YEARS BEFORE BECOMING CO-OWNER OF COOL BLEW. TIM HAS SHOWN HIS COMMITMENT TO CUSTOMER SERVICE. TIM ALWAYS PUTS THE CUSTOMER’S HAPPINESS FIRST.
SUE PROCTOR – OFFICE MANAGER – HAS OVER 30 YEARS EXPERIENCE IN SUPERVISING CALL CENTER WORD PROCESSING AND MAILING DEPARTMENTS WITH ONE OF THE COUNTRIES LARGEST INSURANCE COMPANIES, WHERE CUSTOMER SERVICE WAS TOP PRIORITY.
ROBERT AND TIM WANTED A TOP NOTCH BOOKKEEPER AND GOT ONE IN DELLA PROCTOR WITH OVER 14 YEARS EXPERIENCE WITH A WEST SIDE NUT AND BOLT COMPANY. SHE HAS BEEN A GREAT ADDITION.
WAUNITA RAYBURN HAS OVER 8 YEARS EXPERIENCE WITH DISPATCHING AND CUSTOMER SERVICE. WAUNITA WORKED WITH ROBERT AT HIS PREVIOUS COMPANY AND HE WANTED TO HAVE THE BEST OF THE BEST, SO HE BROUGHT WAUNITA IN TO FINE-TUNE THE DISPATCHING DEPARTMENT.
OUR A/C TECHNICAL STAFF HAS TWENTY PLUS YEARS IN THE FIELD. OUR PLUMBING STAFF HAS OVER FIFTEEN YEARS EXPERIENCE IN THE FIELD. ALL OF OUR TECHNICIANS HAVE A BACKGROUND IN CUSTOMER SERVICE AND KNOW HOW TO PUT THE CUSTOMER FIRST.
WE SPECIALIZE IN PRIVATE AND COMMERCIAL WORK BUT ARE CONTRACTED FOR WARRANTY WORK WITH NUMEROUS HOME WARRANTY COMPANIES, INCLUDING; BUT NOT LIMITED TO; AMERICAN HOME SHIELD, HOME BUYERS WARRANTY, FIDELITY NATIONAL, OLD REPUBLIC AND SERVICE ONE.
