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COOL BLEW PLUMBING,
HEATING AND A/C HAS BEEN IN BUSINESS SINCE JUNE 2002.
ROBERT PROCTOR FOUNDING
OWNER HAS AN ELECTRICAL ENGINEER BACKGROUND IN THE US AIR
FORCE. HE HAS OVER 20 YEARS EXPERIENCE IN SERVICE AND REPAIR
BUSINESS. HE RAN ONE OF THE LARGEST PLUMBING, HEATING AND A/C
COMPANIES IN ARIZONA FOR OVER 3 YEARS. ROBERT PUT CUSTOMER
SERVICE AS PRIORITY ONE AND GREW THE BUSINESS TO NEW HEIGHTS
BEFORE HE LEFT. IN THIS THREE-YEAR SPAN THE SERVICE TRUCK
NUMBERS GREW FROM 7 TO 20. SEEING THE BENEFITS OF BEING IN
BUSINESS FOR YOURSELF, ROBERT STARTED HIS OWN COMPANY - COOL
BLEW, PLUMBING, HEATING AND A/C.
TIM PALMER – CO-OWNER
JOINED US WITH OVER 20 YEARS HVAC EXPERIENCE AND COMMERCIAL HVAC
EXPERIENCE. HE WORKED FOR ONE OF THE WEST SIDE’S LARGEST HVAC
COMPANIES FOR OVER 10 YEARS BEFORE BECOMING CO-OWNER OF COOL
BLEW. TIM HAS SHOWN HIS COMMITMENT TO CUSTOMER SERVICE. TIM
ALWAYS PUTS THE CUSTOMER’S HAPPINESS FIRST.
SUE PROCTOR – OFFICE
MANAGER – HAS OVER 30 YEARS EXPERIENCE IN SUPERVISING CALL
CENTER WORD PROCESSING AND MAILING DEPARTMENTS WITH ONE OF THE
COUNTRIES LARGEST INSURANCE COMPANIES, WHERE CUSTOMER SERVICE
WAS TOP PRIORITY.
ROBERT AND TIM WANTED A
TOP NOTCH BOOKKEEPER AND GOT ONE IN DELLA PROCTOR WITH OVER 14
YEARS EXPERIENCE WITH A WEST SIDE NUT AND BOLT COMPANY. SHE
HAS BEEN A GREAT ADDITION.
WAUNITA RAYBURN HAS OVER
8 YEARS EXPERIENCE WITH DISPATCHING AND CUSTOMER SERVICE.
WAUNITA WORKED WITH ROBERT AT HIS PREVIOUS COMPANY AND HE WANTED
TO HAVE THE BEST OF THE BEST, SO HE BROUGHT WAUNITA IN TO
FINE-TUNE THE DISPATCHING DEPARTMENT.
OUR A/C TECHNICAL STAFF
HAS TWENTY PLUS YEARS IN THE FIELD. OUR PLUMBING STAFF HAS OVER
FIFTEEN YEARS EXPERIENCE IN THE FIELD. ALL OF OUR TECHNICIANS
HAVE A BACKGROUND IN CUSTOMER SERVICE AND KNOW HOW TO PUT THE
CUSTOMER FIRST.
WE SPECIALIZE IN PRIVATE
AND COMMERCIAL WORK BUT ARE CONTRACTED FOR WARRANTY WORK WITH
NUMEROUS HOME WARRANTY COMPANIES, INCLUDING; BUT NOT LIMITED TO;
AMERICAN HOME SHIELD, HOME BUYERS WARRANTY, FIDELITY NATIONAL,
OLD REPUBLIC AND SERVICE ONE. |